Luftman, Heck And Associates, LLP

I have no idea what happenedI didn't even get this man's email address until yesterdayThe lack of communication is unacceptableHowever, he did step in and reprimanded (I hope) his Front Desk admin and is taking steps to remedy the issue of poor communication. He confirmed my ticket had
been removedIt was mass confusion and bordered on ridiculousI have forwarded his mediation attempt and clarification email.I am comfortable at this point to consider the matter closed. Thank you