Lucine's Auto Sales and Leasing, Inc.

Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]s they have received proof of purchase and will forward it to the corporate office but no one has guaranteed me a refund

Our accessory team has been working with the customer to resolve.

Complaint: [redacted]
I am rejecting this response because:apparently they have decided that they don't want to do business with us because my husband disputed a claim a year ago. This is ridiculous. They should fix our phones. We have given them two valid credit cards to use.  They have played games with me for a month and have keep my property and my credit card numbers for a month.
Sincerely,
Jennifer [redacted]

We are not in the position to refund the customer but will be reaching out to resolve.

We will be reaching out to the customer and are working on processing the refund.