LS Refinishing

The business requested for my credit card information when I called to have my bathtub refinishedAugust XX XXXX: They took out 174$ and without even looking at the bathtub to determine what the job would cost they prepared an invoiceAugust XX XXXX, I cancelled the appointment and requested that they first look at the Bathtub before they came up with the chargesAugust XX XXXX:They requested by email for pictures of the tub and stated they would get back to me with the cost and I sent themI did not hear back from them for over a monthOctober 19th I still had not heard back and I decided to get rid of the bathtub and have a shower installedI sent an email requesting for a refund since I was not keeping the tub I didn't get any responseOn November12, I called and spoke with *** he had been the contact person I had corresponded with on the previous occasions) and he assured me that a refund would be processed and to give it up to weeks for the amount to appear bac