Love My Jean Skirt, LLC

Initial Business Response / [redacted] (1000, 10, 2015/06/12) */ These items are being shipped on 06-12-Delays happen because these are special made items and we need sizes and measurements which sometimes will delay the skirt being made

Initial Business Response /* (1000, 7, 2015/11/23) */
We have searched this order by name and found it to be in the "PENDING" statusIt is in pending due to measurements not being provided for the orderThis was for a custom order and per website policies we "CANNOT" complete custom orders
without the complete measurements regardless of any other communicationIf we stated the order would be complete it is most likely due to possible confusion with another order as orders cannot be completed without themIf this customer can provide dated proof that the measurements were provided in accordance with our policies we would be willing to provide refund
Initial Consumer Rebuttal /* (3000, 14, 2015/12/14) */
The business owner claimed by order was on "pending" status because I didn't submit measurementsThis is untrueShe stated that if I show proof I submitted measurements she would offer a refundI emailed her the old email to show I submitted them almost a year agoI still haven't heard from her

Initial Business Response /* (1000, 10, 2015/06/12) */
These items are being shipped on 06-12-Delays do occur sometimes as these are special made items and we need sizes and measurements to be specific

Initial Business Response /* (1000, 10, 2015/09/11) */
Her order was sent out several weeks agoI have shipped the item so I mean that's what you can put downThe order has been taken care of & I can call you back with an exact dateThe order was just over looked that's all

Initial Business Response /* (1000, 10, 2015/06/12) */
These items are being shipped on 06-12-15. Delays happen because these are special made items and we need sizes and measurements which sometimes will delay the skirt being made.