Loussa Counselling Centre

Complaint: [redacted] I am rejecting this response because: Your offering to refund your labor charges? That still leaves an additional $789.94, caused by Cantu Chevrolet for parts removed and not returned! Those parts were on truck when brought there why did I have to purchase them because your staff removed & lost? Cantu Chevrolet has been provided the attached statement twice beforeStating that NOTHING they did to begin with was the problem Regards, Sage & Wendy [redacted] ***

We at Cantu Chevrolet made an attempt to reimburse Mr [redacted] for the full labor we charged on the invoice We even have a case with general motors customer assistance on this situation He declined our offer and our general motors representative told us there is nothing else we can do if he declined our offer to reimburse him for the full amount of our labor

Complaint: [redacted]
I am rejecting this response because: Your offering to refund your labor charges? That still leaves an additional $789.94, caused by Cantu Chevrolet for parts removed and not returned! Those parts were on truck when brought there why did I have to purchase them because your staff removed & lost? Cantu Chevrolet has been provided the attached statement twice before. Stating that NOTHING they did to begin with was the problem.
Regards,
Sage & Wendy [redacted]

We at Cantu Chevrolet made an attempt to reimburse Mr. [redacted] for the full labor we charged on the invoice.  We even have a case with general motors customer assistance on this situation.  He declined our offer and our general motors representative told us there is nothing else we can do...

if he declined our offer to reimburse him for the full amount of our labor.