Loudoun Soccer

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because:As requested, they are unable to provide the contractual details where Loudoun soccer is at fault and/or inadequate information is provided by them.Again, it was clearly the fault of Loudoun soccer, due to which the withdrawal was requested.The ask here is the remainder of the amount which was duly paid to Loudoun Soccer Regards, [redacted]

In response to the complaint, we refunded the customer based on our stated policy which is clearly posted on our website Customers have to acknowledge they have read that policy prior to completing registration Therefore, his complaint is unfounded.Thank You,Susan M***Loudon Soccer

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:As requested, they are unable to provide the contractual details where Loudoun soccer is at fault and/or inadequate information is provided by them.Again, it was clearly the fault of Loudoun soccer, due to which the withdrawal was requested.The ask here is the remainder of the amount which was duly paid to Loudoun Soccer.
Regards,
[redacted]