Lorenzo Tobacco, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
Why should I have to pay for a defect in workmanship?  The installation of the concrete was botched by them as follows:  1.  A hard rain created pits in the surface of the concrete.  2.  The rain permanently changed the shade of the color of the concrete with swirling patterns.  3.  The concrete was poured over the romex leading to my front yard light.  4.  [redacted] the installer, would not give me an invoice nor a receipt for my money.     When [redacted] inspected the finished job, he promised to fill in the pits without charge.     I would not be satisfied unless I was refunded $500.00 for their botched installation, and a receipt for the job.

Mr. [redacted] called on 12/21/2015 to advise he would be more than willing to correct the areas listed in the consumers complaint however, it will be at cost per Mr. [redacted]. He indicated the cost of the repairs would be in the neighborhood of approximately $1,500.00. That cost, what ever it may...

be will then be passed along to the consumer.