Lorenzo Photography

I, [redacted], found an Advertisement on [redacted] for a boudoir photography small business. I contacted Lorenzo Photography for a two hour photo shoot outside which we agreed upon and met up at an agreed location. During our photo session it became clear that she wasn't a professional photographer. She was unprepared and was looking to me the client for ideas on photos. So we used [redacted] for ideas.[redacted]. She had told me she took approximately 250 photos during the shoot. I paid her $200 dollars for her services, and have received a receipt.Approximately a week later she sent me a message saying the photos were done and she would be in the city a few days later to drop them off. I did not receive the photos for another week and a half by and by mail. She found every excuse in the book to not deliver the photos, but I did receive them in the end.I opened the photos to have a look at them, and they are poor quality. There were 65 photos, each one was a duplicate. Ultimately I received 32 photographs. Each one had a watermark on it, which means I did not have printing rights to the photos. The photographs were blurry and grainy. [redacted]. I contacted [redacted] directly and asked her if I could recieve the original unedited photos, at which point, she stated that she had deleted all the original photos to save space. [redacted]. I did not like her poor quality style photography. Taking new photos would not solve the problem because she did not have the correct equipment for the job.I contacted [redacted] about a 75% refund on the photos, and she refused saying she provided her services of taking the photos and editing them.[redacted]Product_Or_Service: PhotographsDesired SettlementMy desired resolution is for a full refund of $200 a[redacted]