Beware! Lopez Tree Service is misleading, unfair and unethical They need to be insured for all mistakes they cause, like mine and practice good and fair ethics and/or compensate customers fairly Hired Lopez Tree Service to trim some maple trees and cut down a birch tree and an evergreen tree Instead they cut down a fully mature (year old) Japanese Bloodgood Maple tree (RED) instead of the Evergreen tree (GREEN) I had to notify them that they cut down the wrong tree, I never got an apology, nor would the owner accept responsibility for the actions of his employees MrLopez offered me a foot tree for the year old Japanese maple tree Not being acceptable, I asked for his insurance company information MrLopez was very difficult to deal with and was uncooperative and refused to divulge who his insurance company was Took over a week before he finally had his insurance company contact me Lopez Tree Service insurance does not cover for cutting down a wrong tree Only pays if the tree fell on my house and damaged the house Contacting nurseries, no one could get a mature tree like mine The one closes was 1/of the tree I had in years and size MrLopez would not refund the money I had paid nor would he pay the difference in the value of the loss of my tree! Absolutely would not recommend using them They mislead you with the insurance and are unfair and unethical in compensating for their mistakes
Beware! Lopez Tree Service is misleading, unfair and unethical They need to be insured for all mistakes they cause, like mine and practice good and fair ethics and/or compensate customers fairly Hired Lopez Tree Service to trim some maple trees and cut down a birch tree and an evergreen tree Instead they cut down a fully mature (year old) Japanese Bloodgood Maple tree (RED) instead of the Evergreen tree (GREEN) I had to notify them that they cut down the wrong tree, I never got an apology, nor would the owner accept responsibility for the actions of his employees MrLopez offered me a foot tree for the year old Japanese maple tree Not being acceptable, I asked for his insurance company information MrLopez was very difficult to deal with and was uncooperative and refused to divulge who his insurance company was Took over a week before he finally had his insurance company contact me Lopez Tree Service insurance does not cover for cutting down a wrong tree Only pays if the tree fell on my house and damaged the house Contacting nurseries, no one could get a mature tree like mine The one closes was 1/of the tree I had in years and size MrLopez would not refund the money I had paid nor would he pay the difference in the value of the loss of my tree! Absolutely would not recommend using them They mislead you with the insurance and are unfair and unethical in compensating for their mistakes