Lookout

Lookout has a relationship wth [redacted] such that we are included as a preloaded app on their devicesPreloaded apps cannot be uninstalled without rooting the device, which we do not recommend as it subverts the security capabilities of the operating systemIt is quite possible to disable the app such that it can never startWe have provided those directions previously but here they are again: To prevent the Lookout (preloaded) app from running on your mobile device, go to the [redacted] Find the app you wish to disable and tap on it Tap the "Disable" option and then reboot your phone Regards, Lookout Support

We have not received any inbound request for this directly to us, so there's no way we could have addressed this priorAdditionally there are no charges associated with the email address submitted here ( [redacted] but there is another premium account that seems to be associated with the same userIt has an email address of the form [redacted] We will need an email from this email account to act on the account Regards, [redacted] Lookout Inc