Long Island Sports Hub Reviews (4)
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Long Island Sports Hub Rating
Description: SPORTS & RECREATION
Address: 165 Eileen Way, Syosset, New York, United States, 11791-5324
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Management had to discuss with each other what had occurred when trainer informed staff that client's year old child could not return to the remaining sessions of speed and agility clinic Trainer explained to management that child was bullying other children in the group Refund was never denied to customer and will be issued immediately Our on site accountant was on vacation for the past days and no other staff could issue a credit card refund to client
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Management had to discuss with each other what had occurred when trainer informed staff that client's 9 year old child could not return to the remaining sessions of speed and agility clinic. Trainer explained to management that child was bullying other children in the group. Refund was...
never denied to customer and will be issued immediately. Our on site accountant was on vacation for the past 9 days and no other staff could issue a credit card refund to client.
Review: My 9 year old son was berated by a adult male trainer during a speed and agility session.Desired Settlement: A $95 refund of my $160 payment as the manager stated the accountant would do.
Business
Response:
Management had to discuss with each other what had occurred when trainer informed staff that client's 9 year old child could not return to the remaining sessions of speed and agility clinic. Trainer explained to management that child was bullying other children in the group. Refund was never denied to customer and will be issued immediately. Our on site accountant was on vacation for the past 9 days and no other staff could issue a credit card refund to client.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,