[redacted] , We have received your notification from [redacted] We apologize for the inconvienceIt is not our business practice to change a financing payment plan on a customer without noticeWe have researched **[redacted] 's complaint and found an accounting error when processing his financing applicationWe do apologizeWe have called [redacted] and faxed over the corrections to them this afternoonWe are correcting the error as soon as possibleWe have also tried contacting **[redacted] to apologize for the inconvience but have not been able to reach him nor has he returned our voicemails If you have any questions or need further assistance to resolve this complaint, please contact me at anytimeSincerely, [redacted] , CEO ###-###-#### (Cell)
[redacted] , We have received your notification from [redacted] We apologize for the inconvienceIt is not our business practice to change a financing payment plan on a customer without noticeWe have researched **[redacted] 's complaint and found an accounting error when processing his financing applicationWe do apologizeWe have called [redacted] and faxed over the corrections to them this afternoonWe are correcting the error as soon as possibleWe have also tried contacting **[redacted] to apologize for the inconvience but have not been able to reach him nor has he returned our voicemails If you have any questions or need further assistance to resolve this complaint, please contact me at anytimeSincerely, [redacted] , CEO ###-###-#### (Cell)