We have previously rented from Payless Car Rental in Sparks, NV with excellent satisfaction. But our recent experience was horrible. We reserved the car for one week and a family emergency came up and we contacted the rental company and talked to Curt to extend our rental, we were informed that it would cost us an additional 30.00 a day. We than returned the car early for it was more convenient for us . We received the additional charges on our credit card in the amount of 440.25 and were appalled. The rental ended up costing $710.00 for one week. We our now trying to fight them for the money back. We will never rent from them again and would recommend that no one does.!!!!!!
We have previously rented from Payless Car Rental in Sparks, NV with excellent satisfaction. But our recent experience was horrible. We reserved the car for one week and a family emergency came up and we contacted the rental company and talked to Curt to extend our rental, we were informed that it would cost us an additional 30.00 a day. We than returned the car early for it was more convenient for us . We received the additional charges on our credit card in the amount of 440.25 and were appalled. The rental ended up costing $710.00 for one week. We our now trying to fight them for the money back. We will never rent from them again and would recommend that no one does.!!!!!!