Scooter worked perfectly for several years but when I needed a small amount of information from the only guy who answers the phone for the company he was actually somewhat rude and very short with his answersHe talked down to me like I was a kid with no knowledge of anything when all I was wanting was a few questions answeredAfter or questions he starting getting very short or rude with meHe told me where to find something on his site and low and behold it was not where he said it would be at all and I tried to ask him another question and before I was finished he hung the phone upYes they have great prices and most likely the best around but they also have *** poor customer serviceAs a matter of fact half the time the never answer the phone and want you to leave a messageThey only answer if you keep calling after the recording hangs upI found this out after trying to speak with them about parts a few different timesIf you want a great deal money wise then this is the place but if you are looking for good customer service and you want to be treated with respect then this is definitely not the place to make a purchase
Highly recommend this companyCalled to ask few questions between the many different electric scooters they offer and the owner answered the phone and literally spent min with me answering all my questions, giving me his recommendations in a very professional and kind manner He really knows his company inside and out and cares about my phone call as well as he probably does with all his phone calls
I decided to go with the 1200watt electric scooter and I could not be more happy It arrived days later in top notch packaging and everything was perfect, clean, and orgainzed with amazing sets of instructions that were very easy to follow This is by far the most high quality electric scooter we have owned Lightening fast, powerful, folds easy and locks for storage and the most range I couldn't even believe it I just want to say thank you again Scooter Wholesales it has been an amazing buying experience with your company
Scooter worked perfectly for several years but when I needed a small amount of information from the only guy who answers the phone for the company he was actually somewhat rude and very short with his answersHe talked down to me like I was a kid with no knowledge of anything when all I was wanting was a few questions answeredAfter or questions he starting getting very short or rude with meHe told me where to find something on his site and low and behold it was not where he said it would be at all and I tried to ask him another question and before I was finished he hung the phone upYes they have great prices and most likely the best around but they also have *** poor customer serviceAs a matter of fact half the time the never answer the phone and want you to leave a messageThey only answer if you keep calling after the recording hangs upI found this out after trying to speak with them about parts a few different timesIf you want a great deal money wise then this is the place but if you are looking for good customer service and you want to be treated with respect then this is definitely not the place to make a purchase
Highly recommend this companyCalled to ask few questions between the many different electric scooters they offer and the owner answered the phone and literally spent min with me answering all my questions, giving me his recommendations in a very professional and kind manner He really knows his company inside and out and cares about my phone call as well as he probably does with all his phone calls
I decided to go with the 1200watt electric scooter and I could not be more happy It arrived days later in top notch packaging and everything was perfect, clean, and orgainzed with amazing sets of instructions that were very easy to follow This is by far the most high quality electric scooter we have owned Lightening fast, powerful, folds easy and locks for storage and the most range I couldn't even believe it I just want to say thank you again Scooter Wholesales it has been an amazing buying experience with your company