We are aware of their frustration and complaint We spoke on the phone yesterday with client and tried to find a solution Their biggest complaint is about pricing The website is very clear when you sign up that it is $per month for unlimited job postings to advertise
For first time clients, we give a discount so the first month is only $ We are not sure how they could have assumed we promised them anything different They signed up online Did not use a sales rep Attached to this is a screen shot of the signup page where it explains the price pretty clear The text below is a copy of our notes after our conversation with the client:talked with *** for about min regarding cancellation of her acctExplained she signed up on Aug via *** for UNL acctJob description was set to send all applicants to her websiteClaims she didn't see any trafficWe show based on our analytics 100+ click throughs per month. Acct has been cancelledOffered free months of service to satisfy and make mendsAlso offered free months of resume searchDeclined bothNothing more we can do on our endShe threatened to file with Revdex.comI explained we are trying to work with her any way we canShe still was upset and not willing to find compromise. *** Apr, 12:58pmOur offer still stands We'd love to offer them some services, but due to our cost of distribution of their ads, we can not refund The account has been cancelled upon their notice to us
We are aware of their frustration and complaint We spoke on the phone yesterday with client and tried to find a solution Their biggest complaint is about pricing The website is very clear when you sign up that it is $per month for unlimited job postings to advertise
For first time clients, we give a discount so the first month is only $ We are not sure how they could have assumed we promised them anything different They signed up online Did not use a sales rep Attached to this is a screen shot of the signup page where it explains the price pretty clear The text below is a copy of our notes after our conversation with the client:talked with *** for about min regarding cancellation of her acctExplained she signed up on Aug via *** for UNL acctJob description was set to send all applicants to her websiteClaims she didn't see any trafficWe show based on our analytics 100+ click throughs per month. Acct has been cancelledOffered free months of service to satisfy and make mendsAlso offered free months of resume searchDeclined bothNothing more we can do on our endShe threatened to file with Revdex.comI explained we are trying to work with her any way we canShe still was upset and not willing to find compromise. *** Apr, 12:58pmOur offer still stands We'd love to offer them some services, but due to our cost of distribution of their ads, we can not refund The account has been cancelled upon their notice to us