LoanStream

The worst company to get a loan. My mortgage broker told me they would be the best and quickest to use to get an equity loan on a house I own outright. It's now been 2 months in the working and still have not closed. The rep that was working on my loan was fired from loan stream in the middle of my loan process which seemed to bring the whole process to a halt. This loan was needed to get a business started by the middle of September. I began the process in the beginning of July. I've had to change my whole business plan around which has cost me money and time. I you don't mind them messing your application up several times and have months to wait to get a loan they might be right for you. Especially if you live on the east coast time schedule. I highly recommend using another loan company.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Dear Sir/Miss
The complaint was not in regard to the lenght of time this process has taken.  The complaint was in regards to the continious lies told by the loan agent and his assistant.  We were told almost daily, as wer the borrowers, that the loan docs would be completed within the week only to go from a three week loan to a three month loan.  In as much as last week, we were once again told that the borrrows were to have an answer by Tuesday (September 23) and still, not even a phone call, email, or test to give an update.  
This complaint has every thing to do with the honest and integerity of the people working for this company.  I do not believe at this time that this company is able to give an honest answer.  Because of this issue, the sellers (myself and my husband) have lost out new home, again with the cold hearted response from the loan agent as "oh well, cancell the loan".  How can you answer for unprofessional people???
Regards,
[redacted]