Lloyd's Jewelers

mrs. [redacted] was offered an exchange for other merchandise. As Mrs. [redacted] stated we have a no refund policy as stated on her receipt.  We also have prominently posted signs stating our exchange only, no refunds policy at our pay counter and key areas of the store.  She has been...

a customer for as long as we have had our no refund policy.  We would still like to accomadate her with an exchange of equal value or set up a credit balance for future use. Thank You,  [redacted].              Store Manager