Lively Skin

To whom it may concern,Our company, Try lively Skin strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for
our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: www.trylivelyskin.com??Some of the information listed within the complaint has some misrepresentationAccording to the complaint, it specifies that the shipment was never received, however, our records indicate that the product had reached it's destination on march 17th 2016 which can be verified with the original tracking #*** at the official USPS website at www.usps.comFurthermore, in good faith, the representative who handled the initial contact with Ms*** had sent out a one time free shipment in order to resolve the issue which can be confirmed with tracking #***Nevertheless, we feel for our customers concerns and will be issuing a full refund in the total amount of $as of todayPlease allow to business days for the funds to reflect within their account.??If you have any further concerns, please feel free to contact our offices at 877-684-3464 or [email protected]??Sincerely,?Try Lively Skin?Customer Service

To whom it may concern, Our company, Try lively Skin strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before customers commit to our 14 day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxes. Please see the following check-out page for more information: www.trylivelyskin.com??Some of the information listed within the complaint has some misrepresentation. According to the complaint, it specifies that the shipment was never received, however, our records indicate that the product had reached it's destination on march 17th 2016 which can be verified with the original tracking #[redacted] at the official USPS website at www.usps.com. Furthermore, in good faith, the representative who handled the initial contact with Ms. [redacted] had sent out a one time free shipment in order to resolve the issue which can be confirmed with tracking #[redacted]. Nevertheless, we feel for our customers concerns and will be issuing a full refund in the total amount of $89.94 as of today. Please allow 3 to 5 business days for the funds to reflect within their account.??If you have any further concerns, please feel free to contact our offices at  877-684-3464 or [email protected]??Sincerely,?Try Lively Skin?Customer Service