Live Luxe

SCAM! Live Luxe is a horrible management company. Not only did they false advertise the size and style of their rental units on AirB&B but upon arrival my rental unit was extremely dirty, had a unique stench, I found a human tooth laying in the middle of the bathroom floor and boogers smeared on the bathroom walls (I have plenty of photos to share) but on top of ALL of this Live Luxe has the nerve to say I damaged a door in their "penthouse" that was already damaged upon my arrival and is refusing to return my security deposit. Live Luxe demands a security deposit when you arrive at their office (20 minutes away from the rental unit) to pick up the keys (cost me an additional $50 in cab fee's just to pick up a key). They do not disclose this in any of their advertisements, property descriptions or check-in information. When asked why Live Luxe wouldn't collect the security deposit through AirB&B they stated AirB&B wouldn't allow them to collect a deposit through the website. Which is a lie as I've booked many places on AirB&B and had to pay an additional security deposit through the site. I do NOT recommend saying at any of Live Luxe's units. I believe I was scammed by this company out of my of security deposit and was over charged for a undersized and dirty apartment. I wouldn't be surprised if this company does this on a regular basis.

SCAM! Live Luxe is a horrible management company. Not only did they false advertise the size and style of their rental units on AirB&B but upon arrival my rental unit was extremely dirty, had a unique stench, I found a human tooth laying in the middle of the bathroom floor and boogers smeared on the bathroom walls (I have plenty of photos to share) but on top of ALL of this Live Luxe has the nerve to say I damaged a door in their "penthouse" that was already damaged upon my arrival and is refusing to return my security deposit. Live Luxe demands a security deposit when you arrive at their office (20 minutes away from the rental unit) to pick up the keys (cost me an additional $50 in cab fee's just to pick up a key). They do not disclose this in any of their advertisements, property descriptions or check-in information. When asked why Live Luxe wouldn't collect the security deposit through AirB&B they stated AirB&B wouldn't allow them to collect a deposit through the website. Which is a lie as I've booked many places on AirB&B and had to pay an additional security deposit through the site.

I do NOT recommend saying at any of Live Luxe's units. I believe I was scammed by this company out of my of security deposit and was over charged for a undersized and dirty apartment.

I wouldn't be surprised if this company does this on a regular basis.