Little Appliance

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The response has nothing to do with the issue that Little Appliance was called about This is a response to someone else's repair work which shows that they are unable to repair refrigerators or freezers The actions in the response never happened at my home The issue with my refrigerator/freezer were about slow water from the dispenser, not freezing ice cubes, a wiggly freezer door from the tech taking apart a month old refrigerator and not putting it back together properly or damaging it during the repair The water flow from the dispenser is now trickling after his last call He did nothing except jiggle things when he was here last and accusing us of hiring irreparable repair people He is the only person that has ever worked on our refrigerator, so any damages are on Little Appliance They should pay for a qualified repair person to fix the issues that they caused or replace our refrigerator due to the damages done by their technician Regards, [redacted]

Revdex.com spoke with the business regarding this caseThe business was called for an issue with the freezerA tech went to the home and it was discovered there was an issue with the freezer freezing over the items insideThe tech thawed the freezer down and left the homeThe tech was called again to a
non cooling concernThis is a 3rd party warranty call, the customer is welcome to contact their warranty company and have another business out to service the unitThe business has not received a call since the non cooling call was answered by a techThe business was told the customer wants food replaced, the business does not make the unit and this would be a claim addressed to the manufacturer of the unit

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The response has nothing to do with the issue that Little Appliance was called about.  This is a response to someone elses repair work which shows that they are unable to repair refrigerators or freezers.   The actions in the response never happened at my home.  The issue with my refrigerator/freezer were about  slow water from the dispenser, not freezing ice cubes, a wiggly freezer door from the tech taking apart a 2 month old refrigerator and not putting it back together properly or damaging it during the repair.  The water flow from the dispenser is now trickling after his last call.  He did nothing except jiggle things when he was here last and accusing us of hiring irreparable repair people.  He is the only person that has ever worked on our refrigerator, so any damages are on Little Appliance.  They should pay for a qualified repair person to fix the issues that they caused or replace our refrigerator due to the damages done by their technician.
Regards,
[redacted]

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The response has nothing to do with the issue that Little Appliance was called about.  This is a response to someone else's repair work which shows that they are unable to repair refrigerators or freezers.   The actions in the response never happened at my home.  The issue with my refrigerator/freezer were about  slow water from the dispenser, not freezing ice cubes, a wiggly freezer door from the tech taking apart a 2 month old refrigerator and not putting it back together properly or damaging it during the repair.  The water flow from the dispenser is now trickling after his last call.  He did nothing except jiggle things when he was here last and accusing us of hiring irreparable repair people.  He is the only person that has ever worked on our refrigerator, so any damages are on Little Appliance.  They should pay for a qualified repair person to fix the issues that they caused or replace our refrigerator due to the damages done by their technician.
Regards,
[redacted]