Litho-Craft

AFBC has resolved the Clients inquiry to the Clients satisfactionThank you

Our Customer Service team has successfully contacted Ms. Strong and have been able to resolve her concerns and address any miscommunication that may have occurred. We'd like to thank Ms. Strong for her cooperation and communication during this process, and consider this matter closed. Thank you!

AFBC Customer Service has spoken to Ms. Willis and was able to address and fully resolve her concerns to her satisfaction clearing up some points of confusion about our enrollment process. We value Ms. Willis as a Client and look forward to serving any needs she may have in the future. I want to...

thank Ms. Willis for her communication and allowing us to meet her expectations.  Thank you.

Complaint: [redacted]I am rejecting this response because:  AFBC Did cancel my account as requested, that was one of my request, I am appreciative.   However,   I do not understand how the Revdex.com and the Federal Trade Commission  can allow a company to pose as something it is not.  It appears to be  very misleading and fraudulent.  I was told  that they would be my student loan provider  and that I would be paying them for the next 10 years , not a penny had went to my student loan  all of it went to this third party provider  that they have now said that they  worked on my behalf .  I even spoke to my Federal Loan  provider  and they said they are nothing but a misleading  and  a fraudulent company they and referred me to  the Federal Trade Commission .  In the last  2 years and 4 months  they have taken over $4,000 from my account.  Please see attached letter showing as they state them regarding RE: Student Loan Payment.  And a STLN account number.  
 
Sincerely,Rhonda Dolph

Our Customer Service team was able to contact Ms. McFarland and address the concerns in her complaint. After an explanation of the services rendered, we are pleased to be able to continue doing business with her moving forward. Ms. McFarland has agreed that we have resolved her complaint to her...

satisfaction. Thank you.

Our Customer Service team was able to successfully communicate with Mr. Tate. We were able to address the concerns he had, as well as outline the services rendered on his behalf. We can confirm that we've met his expectations and resolved any concerns he may have had. We greatly appreciate his time...

during this resolution process. Thank you!

Our Customer Service team spoke with Ms. [redacted], and provided her with a refund for services rendered. We appreciate the prompt response and cooperation from Ms. [redacted] during our investigation into the matter. Ms. [redacted] confirmed that we have resolved the complaint to her satisfaction.

Our Customer Service team has contacted [redacted] and thoroughly addressed all his concerns regarding his inquiry with the Revdex.com. After a througuhly and timely further detailed explanation of the Company's enrollment and service processes, [redacted] was able to have his questions and...

concerns resolved to his satisfaction. We are happy to have had the opportunity to help [redacted] and appreciate him reaching out to our Company. Thank you.

We've been unable to successfully contact Ms. [redacted] since 9/13. Our customer service team has attempted contact every day since, excluding weekends. We will be more than happy to provide Ms. [redacted] with a full refund - however, we need to confirm a few contact details before doing so. Our goal...

is that she is 100% satisfied with the resolution of this matter. As soon as she gets in touch with or customer service team, we can issue the refund in full. Thank you.

Our customer service team was able to successfully reach out to Ms. [redacted] and resolve her concerns via refund. We would like to thank her for her cooperation and communication.