ListReports

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

***, thank you so much for the call today and for being so understanding as to the issues your assistant *** faced with contacting someone at our company. I am empathetic to her feelings of frustration that must have led her to post this complaint at the time, and we’re committed
to finding a way to prevent that in the future for all our clientsI appreciate your offer to remove this complaint, and per the representative at the Revdex.com (*** ***, cc’d), you can simply reply all and let him know we’ve talked, and he can take care of the rest from there or let you know what else he needs to finalize the process. Again, I’d like to speak with you further about your feedback and ideas if you’d propose a few time options later this week or next that work for you, I’ll send you a calendar inviteI’ll also be personally calling *** to see what else I can learn from her experience to help improve on our end when she’s back in. Meanwhile, my personal cell phone number is *** should you need anything further. Thank you again, and have a lovely week! *** ***COO, ListReportsSGlassell St.Orange, CA