Liquor King

** *** dealership, *** *** ***, brought a customers motorcycle into us for repairsOnce repairs were complete, another problem was determinedThe newest problem was in no way related to the problem the bike was brought in forThe bike wasn't running when it came to us, so there was
no way for our mechanic to know of a secondary issueOnce the repairs were complete and upon the test ride of the bike, the 2nd issue was discoveredWe contacted ** ***s employee ***At this time was when the charges for the initial repair came into questionWe had ***'s approval to move forward on the original repair however he now states he did not authorize itThe original bill was over $In phone conversation with myself, the store manager *** ***, our service writer *** and ** ***, ** *** talked over us, through us and would not listen to us at all in explanationCussing and yelling at us and eventually hanging up on usIn an effort to appease the people at *** *** ***, the manager *** trimmed the bill in half, a considerable loss to us because we have to pay the parts and mechanic on this jobAs of date, *** *** *** has still not picked up the bike and paid the outstanding billThis motorcycle was originally sold to one of their customer, the customer was making payments on this bike while BYM had it there at their shop and at our shopI believe the customer paid months of payments with no motorcycleThat customer stated to me he only had possession of his motorcycle week before this occurredWe've always given discounts to BYM for parts, and thought there was a professional relationshipThe way this has been presented and fought is anything butI do not have the original email with the linkI hope this will suffice as a response, if not, please let me know Make it a great day! *** ***
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