Liquecolor

Initial Business Response /* (1000, 5, 2016/01/20) */
A credit was issued to Mockler Beverage, the company where *** *** works, she is obviously filing this complaint on her own behalf and not representing Mockler BeverageWe will not issue checks to an employee of the companies in the
industry that we elect to sell our productsMany of the companies in our industry are publicly traded, thus against the law
Initial Consumer Rebuttal /* (3000, 7, 2016/01/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I absolutely do not accept this statementI am very offended by itWhen I spoke to the salesman on the phone, I asked for a check (ISSUED TO MOCKLER BEVERAGE COMPANY) and not a store creditI informed him that I (ON BEHALF OF MOCKLER BEVERAGE)did not plan to purchase any products from their store, therefore rendering a store credit uselessHe assured me that issuing a check rather than a credit (TO MOCKLER BEVERAGE) would not be an issue at allIt was a very cordial and professional conversationI sent my products to Liquecolor and Mockler Beverage only received a store credit and not the check TO MOCKLER BEVERAGE that was promisedAgain, Mockler Beverage, has no use for a store credit from their businessIn addition to not issuing the promised check to Mockler Beverage, the response given in this matter was extremely insulting and disrespectful
Final Business Response /* (4000, 11, 2016/02/08) */
All records indicate that only credits have been issued in the past to Mockler Beverage, and the credits have been used to make purchases***'s complaint makes reference to (pay me) (If I could get a check for them) as well as can't identify the sales person? The products that were sent by Mockler Beverage to Liquecolor will be returned to Mockler for disposal
Final Consumer Response /* (2000, 13, 2016/02/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Though I still do not agree with the way I was treated by this company, if they just send my cartridges back and never contact me again, I will be satisfied enough to drop the issueMe and my boss at the company are shocked by the way this company handles business*** *** was the salesman that said he would issue Mockler a check rather than a creditWe quit using second party inks after a printer repair person suggested against it, which is why we no longer want creditsI will indeed suggest to all of my peers in the printing business to not use this company due to the awful and insulting business relations