[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Assumed Answered] Complaint: I am rejecting this response because: All I did was sign-upTherefor you are the only website that accumulates time by users registeringYou have no value for the customers at allYou are Linux, the free open software and you capitalizing on users like myselfFor example, it would be the same if Trump started charging for airPluralsight accumulates by usages, so doesn't examforce and testtoutTrust me, I signed up with all them and I have plenty of time left but your farce is the only one that started the counter Regards, Christopher York
Dear Revdex.com: Please feel free to contact me at ###-###-####We are also sending the below response as part of a faxtomorrow morningI'm sending this over immediately since it was received from our office today. responseIt is our goal to have the best customer
service possible for our studentsI’m deeply sorry for your inconvenienceWe have refunded the amount requestedIf there are any additional questions please let us know immediately so we can resolve them quickly. Here is a screenshot of the refund
Mr*** created an account with Linux Academy as part of a partnership with Microsoft where Dev Essential members were eligible for a free month trial account at Linux Academy After creating a free account, he did not use it until he saw an email that his free trial was almost over
At that time he said that he was unaware of the account he had created and demanded that we extend his free account by months Our support team offered to extend it by two weeks but was told that this was not sufficient Mr ***'s implications that he was scammed are not substantiated by the facts that he created an account and then failed to utilize it As a subscription service, accounts are measured by the amount of time they are active whether the student uses the training or not. On 2/9/17, Mr*** canceled his account and thus has not/will not ever be charged for his activity on our service.The attached files show our previous communication with Mr*** where we attempted to extend his account They also contain a listing of the emails that were sent to Mr*** over the past months to educate him about his account features and to help him get engaged as well as his account usage that show when his account was created and when he enrolled in a Learning Path.To date, we have over 8,Dev Essentials members take advantage of this promotion and have not had any other complaints of this nature
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Assumed Answered]
Complaint: 11982309
I am rejecting this response because: All I did was sign-up. Therefor you are the only website that accumulates time by users registering. You have no value for the customers at all. You are Linux, the free open software and you capitalizing on users like myself. For example, it would be the same if Trump started charging for air. Pluralsight accumulates by usages, so doesn't examforce and testtout. Trust me, I signed up with all them and I have plenty of time left but your farce is the only one that started the counter.
Regards,
Christopher York
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Assumed Answered] Complaint: I am rejecting this response because: All I did was sign-upTherefor you are the only website that accumulates time by users registeringYou have no value for the customers at allYou are Linux, the free open software and you capitalizing on users like myselfFor example, it would be the same if Trump started charging for airPluralsight accumulates by usages, so doesn't examforce and testtoutTrust me, I signed up with all them and I have plenty of time left but your farce is the only one that started the counter Regards, Christopher York
Dear Revdex.com: Please feel free to contact me at ###-###-####We are also sending the below response as part of a faxtomorrow morningI'm sending this over immediately since it was received from our office today. responseIt is our goal to have the best customer
service possible for our studentsI’m deeply sorry for your inconvenienceWe have refunded the amount requestedIf there are any additional questions please let us know immediately so we can resolve them quickly. Here is a screenshot of the refund
Mr*** created an account with Linux Academy as part of a partnership with Microsoft where Dev Essential members were eligible for a free month trial account at Linux Academy After creating a free account, he did not use it until he saw an email that his free trial was almost over
At that time he said that he was unaware of the account he had created and demanded that we extend his free account by months Our support team offered to extend it by two weeks but was told that this was not sufficient Mr ***'s implications that he was scammed are not substantiated by the facts that he created an account and then failed to utilize it As a subscription service, accounts are measured by the amount of time they are active whether the student uses the training or not. On 2/9/17, Mr*** canceled his account and thus has not/will not ever be charged for his activity on our service.The attached files show our previous communication with Mr*** where we attempted to extend his account They also contain a listing of the emails that were sent to Mr*** over the past months to educate him about his account features and to help him get engaged as well as his account usage that show when his account was created and when he enrolled in a Learning Path.To date, we have over 8,Dev Essentials members take advantage of this promotion and have not had any other complaints of this nature
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Assumed Answered]
Complaint: 11982309
I am rejecting this response because: All I did was sign-up. Therefor you are the only website that accumulates time by users registering. You have no value for the customers at all. You are Linux, the free open software and you capitalizing on users like myself. For example, it would be the same if Trump started charging for air. Pluralsight accumulates by usages, so doesn't examforce and testtout. Trust me, I signed up with all them and I have plenty of time left but your farce is the only one that started the counter.
Regards,
Christopher York