Linens4Less

I ordered curtains for my small bathroom window on June 22, 2022. Order 218063 What I received was another persons order The packing slip was for someone in Texas. (I'm in New York). I immediately sent a message on their web site to inform them, I have since sent two more messages on their web site and made a phone call leaving a message I have not heard any reply from them and I have not received the curtains I wanted. At this point I would just like a refund. But I probably won"t get that either.

Undoubtedly, we regret that one of our customers experienced an unpleasant event and was unable to return an item after a more than reasonable time for a return had elapsed We have 30-day no-hassle return policy and also we do not charge restocking fees for items returned in resalable condition Customer satisfaction is what we always strive for Unfortunately, there comes a time where some customers do not feel satisfied with our liberal return policy Our return policy is posted online at [redacted] to ensure that the customers know what the return policy is before they place an order Monitors can display colors differently, and that is one of the shortcomings of shopping online And that is why we clearly have stated on our website that “Pictures may sometimes vary from actual item.” In this particular case, the customer didn’t return the item for nearly months (and didn’t even communicate of her dislike of the item received), so that she can spend time to research, order and receive the item of her liking before returning the item that she had ordered but didn’t like It is simply offensive that a customer would degrade the vendor because the customer simply didn’t like what she had ordered and even kept the item well beyond a reasonable time allowed for a return This customer does not represent most of our customers; they return items they didn’t like and receive a full refund promptly