Initial Business Response /* (1000, 9, 2016/03/22) */
Consumer's (tenant's) rental history includes multiple late payments for which no late fee was paid or deducted from final security deposit accountAdditionally, our records indicate the only contact with consumer (tenant) in June, was to
advise him his rent check was returned from the bank due to non-sufficient fundsAt that time consumer (tenant) gave no indication he would be vacating the propertyIn early July we were notified the electric to the consumer (tenant's) apartment had been disconnectedOn July 27, consumer (tenant) returned telephone calls regarding the disconnection of the electric and at that time indicated he had not been living there and would be vacatingOn August 3, consumer (tenant's) day notice was received via US Mail however no rental check for the month of August, was includedThe apartment was not clean and contained multiple areas of damageIn fact, several damage items were noted on the Final Security Deposit Accounting in which the damage fees that were unknown at the time were waived due to time constraints for providing the Security Deposit Accounting return deadlineCharges to consumer (tenant) were accurate and can be substantiatedAdditional fees can be included, that were originally listed as waived, if desired
Initial Business Response /* (1000, 9, 2016/03/22) */
Consumer's (tenant's) rental history includes multiple late payments for which no late fee was paid or deducted from final security deposit accountAdditionally, our records indicate the only contact with consumer (tenant) in June, was to
advise him his rent check was returned from the bank due to non-sufficient fundsAt that time consumer (tenant) gave no indication he would be vacating the propertyIn early July we were notified the electric to the consumer (tenant's) apartment had been disconnectedOn July 27, consumer (tenant) returned telephone calls regarding the disconnection of the electric and at that time indicated he had not been living there and would be vacatingOn August 3, consumer (tenant's) day notice was received via US Mail however no rental check for the month of August, was includedThe apartment was not clean and contained multiple areas of damageIn fact, several damage items were noted on the Final Security Deposit Accounting in which the damage fees that were unknown at the time were waived due to time constraints for providing the Security Deposit Accounting return deadlineCharges to consumer (tenant) were accurate and can be substantiatedAdditional fees can be included, that were originally listed as waived, if desired