Linda's Stars

Dear Mrs*** Thank you for contacting us. I would like to point out that Mrs*** contacted us on Monday 11/13/(this is the only email we have received as of today) Because of the high volume of orders, training new CS representatives and a lot of inquiries, we unfortunately
were not able to respond to her email yet. She also contacted us via our help center yesterday, but for the same reasons as above, her message was not yet responded to.We have now canceled her order and refunded the funds to her credit card (please see attachment).I would also like to point out that Mrs*** obviously did not visit our Shipping Policy page, where the delivery times are presentedIn our policy we state that orders may take up to business days to be delivered and that deliveries may take longer during sales and holiday season.Mrs*** placed her order with us on 11/and reported us to your organization business days later. I am really sorry that Mrs***'s experience with our company was unsatisfying. Sincerely,*** **Customer Service Representative

I would like to apologize to Ms*** for this situation.Due to high volume of emails and very limited staffing we did not notice her emails sooner.We have contacted Ms*** and have already placed a replacement order for the missing items.As a sign of our apology, we have applied a 50% discount to
Ms*** original order and have refunded her funds accordingly.Sincerely,*** *** CEO of Linda's Stars

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Though I was not told most of thatI had to get on their Facebook send multiple messages and threaten with an attorney to get my itemsThe first shipment wasn't even the correct order that I placed.
Regards,
*** ***