Lincoln Lodge Reviews (1)
Lincoln Lodge Rating
Address: 403 W University Ave, Houston, Illinois, United States, 61801-1643
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www.lincolnlodge.net
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Dear Sirs:We immediately instigated this case:The guest checked in, paid with credit card, signed and got key into room at 6:39pm, 02/02/2017;Guests came to lobby pounded the door complained about bedbugs (without any evidence) and asked refund at 2:29am, 02/032017;The employee offered
them to change room to then then back to 106;We carefully looked into the room at the morning after they left (we don't know when they left) and no any evidence of bedbugs found; We guarantee there are no any bedbugs in our hotel rooms;Our policy: No refund if checking in over minutes or room has been used;However, we apologize if any inconvenient caused by our employees.Sincerely,Manager