Lincoln Ave Cycling & Fitness

Initial Business Response / [redacted] (1000, 5, 2016/09/13) */ In response to this complaint the quote given was over the phone before bike was brought in and an actual visual quote could be doneMr [redacted] had a friend bring in bike for service and we then called Mr [redacted] and explained that there was more work needed than originally thought [redacted] said if the friend agreed that the extra repair was needed to go ahead with the repairs but keep the bill as low as possibleThe reason for the delay was parts needed to be ordered in order to complete the workWhen the friend picked up the bike I adjusted the bill by a [redacted] reduction because of delay in getting it doneI have tried to reach out and communicate to Mr [redacted] and offered to go to home and service bike there for no chargeThank You [redacted] Owner of Lincoln Avenue Cycling for over 35years Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/09/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) They are lyingNo one ever called me AT ALL! Not once!! They had my phone number and email address and NEVER contacted me!!!!!!!!!!!!!!!!!!!!! Then when I finally got my bike back, three weeks later, after paying it off in full, it clunked every time I pedaled it I WILL NEVER USE THESE FLY BY NIGHT OPERATORS AGAIN!!!!!!! The end is an absolute lieI never received any call of any kind at all to say they'd come to my house These people wouldn't know the truth if it smacked them in the face!

Initial Business Response /* (1000, 5, 2016/09/13) */
In response to this complaint the quote given was over the phone before bike was brought in and an actual visual quote could be done. Mr. [redacted] had a friend bring in bike for service and we then called Mr. [redacted] and explained that there was...

more work needed than originally thought. [redacted] said if the friend agreed that the extra repair was needed to go ahead with the repairs but keep the bill as low as possible. The reason for the delay was parts needed to be ordered in order to complete the work. When the friend picked up the bike I adjusted the bill by a [redacted] reduction because of delay in getting it done. I have tried to reach out and communicate to Mr. [redacted] and offered to go to home and service bike there for no charge. Thank You [redacted] Owner of Lincoln Avenue Cycling for over 35years
Initial Consumer Rebuttal /* (3000, 7, 2016/09/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They are lying. No one ever called me AT ALL! Not once!! They had my phone number and email address and NEVER contacted me!!!!!!!!!!!!!!!!!!!!!
Then when I finally got my bike back, three weeks later, after paying it off in full, it clunked every time I pedaled it.
I WILL NEVER USE THESE FLY BY NIGHT OPERATORS AGAIN!!!!!!!
The end is an absolute lie. I never received any call of any kind at all to say they'd come to my house.
These people wouldn't know the truth if it smacked them in the face!