Limos.com

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Dear [redacted] , Thank you for informing us of the unsatisfactory service with your reservation Ride # [redacted] This type of experience is not common with Limos.com, as we strive to provide our customers with the best possible service and most seamless experienceYour feedback is an important part of improving our serviceWe are addressing the root cause of this issue to ensure that it is corrected moving forward.Because this experience did not meet either your expectations, or ours, we have refunded your ride in full, which $will be credited back to the credit card on file for the reservationPlease allow 3-business days for this credit to appear on your account.If you have any questions, or would like to provide any additional feedback, please do not hesitate to contact usBest Regards, Deleena G***Limos.com Customer [email protected]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Dear [redacted], Thank you for informing us of the unsatisfactory service with your reservation Ride #[redacted]. This type of experience is not common with Limos.com, as we strive to provide our customers with the best possible service and most seamless experience. Your feedback is an...

important part of improving our service. We are addressing the root cause of this issue to ensure that it is corrected moving forward.Because this experience did not meet either your expectations, or ours, we have refunded your ride in full, which $448.50 will be credited back to the credit card on file for the reservation. Please allow 3-5 business days for this credit to appear on your account.If you have any questions, or would like to provide any additional feedback, please do not hesitate to contact us. Best Regards, Deleena G[redacted]Limos.com Customer [email protected]

Company reviews availability of vehicles before making a reservation and taking a deposit to hold said reservation. A month later I receive notification that my reservation was cancelled with hardly any information. I have to call the company to find out the vehicles are not available "not even in town." I most likely got dropped to accommodate a higher paying party. Now I'm left with not much time to book transportation for guests for my wedding given transportation companies book months out. Wouldn't suggest this company to anyone.