Lifeline Plumbing, Inc

I had a problem with my furnace and decided to call Lifeline Plumbing.I had never dealt with this company before, and I was a bit apprehensive about using a company who wasn't recommended to me by someone I knowI received a call from their employee, Brian and he told me that he would be at my home in minutesHe was there in minutes! Brian was very professional and asked me what was the problem with my furnaceI describe the symptoms, and he proceeded to diagnose the problem and it turned out to be something that he was percent right about! Rather than do any type of expensive replacement, he just uncoupled some hoses, drained some water, and before I knew it, my furnace was purring like a kitten!
Brian explained everything to me step by step and was very professional.The price was extremely reasonable and I was very happy about that! I am a big believer in good customer service, and Brian really did a great job in representing Lifeline PlumbingThis company will get all of my future business and recommendations to neighbors and friends.Brian is an asset to Lifeline Plumbing! I am glad he serviced my furnace!

I highly recommend this company Their staff are very professional, friendly, and they really cater to the customer This company actually cares and makes every attempt to service your plumbing needs

I would like to say what a pleasure it was to work with Lifeline Plumbing from East Dundee, ILThis was the first time using their services Their technician, Sam ***, did a great job on two plumbing projects at my home He showed up on time, was very knowledgeable and personable and completed everything to my extreme satisfaction I have now decided to have Sam out to my home for a second larger projectI would recommend this company and especially Sam ***

I experienced two simultaneous water leaks in the Kitchen and basementLifeline dispatched Brent and Anthony within a few hoursThey diligently hunted down the problems and repaired them both quickly and cost effectivelyThey were professional and friendlyI will recommend Lifeline Plumbing without reservation for all your plumbing needs

Chris came and installed my new furnace he did a great job would highly recommend this company, very friendly, great serviceJust what you should expect

Brent and Anthony of Lifeline Plumbing fixed my garbage disposal and a problem that I was having with my tolietThey both were very prompt, professional, and courteousThey provided excellent customer service

On Tuesday, Dec 8th I contacted Lifeline Plumbing & Heating because my furnace was not working the night before, and it was very cold in my home! I called their office and I was told that one of their technicians would contact me asap. Sure enough, less than a half hour later, a gentleman named Brian said he could stop by in about an hour and take a look at the furnace.The first hint that I got that this was going to go well was that Brian showed up 20 minutes early than expected! I took him down to my basement and told him that I thought the problem was my ignition switch. He wanted to check the entire furnace first and proceeded to go about his business. Soon, he pinpointed the problem. Brian said that their appeared to be some type of blockage in a drainage hose. He took the piece apart removed the obstruction, and sure enough, my furnace fired up! It was AWESOME! Brian diagnosed the exact problem, wasted no time, and charged me a very fair price. He was a consummate professional, and I plan on using his company in the future and telling friends and neighbors to do the same! Brian is an asset to Lifeline Plumbing, and I highly recommend Lifeline to anyone who needs a plumbing or heating technician.

We had another great experience with Lifeline as our water heater went out over the weekend and it was replaced within hours of discovery. Brent and Anthony were extremely friendly, professional and knowledgeable and got our house back up and running in no time. We would recommend Lifeline to anyone in need of plumbing or HVAC repair, the quality of their work is excellent and their Technicians (Brent, Anthony, Lenny) are 1st class professionals.

Fantastic company to work with. Went out of their way to make sure the job came out well.

I had a sump pump go out in the ejector pit. This happened on a Sunday morning. I called Lifeline Plumbing and they told me there would be someone out later in the day. Brent [redacted] was the plumber that installed our new sump pump. Brent told us what we needed and gave us a choice on what pump to install. Brent was very professional, did an exceptional job, and left the site very clean. I will be using Lifeline Plumbing on any future plumbing issues.

Anthony was very friendly and professional. He took the time to explain each process. I would recommend and call back for future needs.

Initial Business Response /* (1000, 5, 2015/01/05) */
Contact Name and Title: [redacted], President
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]
We are very sorry for the misunderstanding. We do have record of you calling and have returned your calls, but received...

no answer back. It sounds like there has been a miscommunication somewhere along the line. We will issue a refund promptly.
Please feel free to contact me if you have any other questions or concerns.
Thank you
[redacted]
President
Lifeline Plumbing
XXX-XXX-XXXX

Initial Business Response /* (1000, 5, 2015/01/05) */
Contact Name and Title: [redacted], President
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]
We are very sorry for the misunderstanding. We do have record of you calling and have returned your calls, but...

received no answer back. It sounds like there has been a miscommunication somewhere along the line. We will issue a refund promptly.
Please feel free to contact me if you have any other questions or concerns.
Thank you
[redacted]
President
Lifeline Plumbing
XXX-XXX-XXXX