Life Touch National School Studios

Review: My son took pictures last year for his culmination from the 5th grade at [redacted] The time he took the pi ture I didnt send the money. Approximately around May they send us the reorder and I give the payment online I was supposed to get the pictures before they were out for vacation witch I never did. I waited for them to go back to school so I could ask school if they have it witch they didnt. I've been contacting the Lifetouch since September 2015 and they have me back and forth. I send them this information I'm replying with information about my sons missing pictures. [redacted] I paid $23.00 confirmation number is [redacted] Student First Name: [redacted] Student Last Name: [redacted] Summary Items Price Code Value $23.00 (2) 5x7 3 (4) 3x5 1 (8) 2x3 Wallets. Acvording to them they might not have them anymore.Desired Settlement: I want the pictures or my money back.

Business

Response:

Contacted Customer. We apologized for any inconvenience and request was fulfilled with a picture package, sent to her home, to arrive Friday 4-1-2016. Customer has our direct contact number if she has any further concerns.