Liberty Improvements LLC

Initial Business Response / [redacted] (1000, 5, 2015/06/02) */ The customer has not contacted us directly since Liberty Fence completed the terms of resolution agreed upon between the customer, his attorney and Liberty FenceThe customer acknowledged to our office at the time of the original installation, that his grass was overgrown (approx 10" tall), making clean up virtually impossibleWhen our crew returned to complete the agreed upon items, we were to pick up large clumps of dirt, which we did, even though removing dirt is outside our contract (contract states $per hole fee to remove dirt.) In the spirit of good faith we will agree to remove and/or rake out any large areas of dirt that may still be there, however, if the customer does not pay the balance of our invoice within hours of this being completed we will be forced to turn this matter over to our attorneyWe have had mutually agreed upon terms in the past with this customer, which were not honored by the customer

Initial Business Response / [redacted] (1000, 5, 2015/06/02) */ The customer has not contacted us directly since Liberty Fence completed the terms of resolution agreed upon between the customer, his attorney and Liberty Fence. The customer acknowledged to our office at the time of the original installation,... that his grass was overgrown (approx 10" tall), making clean up virtually impossible. When our crew returned to complete the agreed upon items, we were to pick up large clumps of dirt, which we did, even though removing dirt is outside our contract (contract states $10 per hole fee to remove dirt.) In the spirit of good faith we will agree to remove and/or rake out any large areas of dirt that may still be there, however, if the customer does not pay the balance of our invoice within 48 hours of this being completed we will be forced to turn this matter over to our attorney. We have had mutually agreed upon terms in the past with this customer, which were not honored by the customer.

Initial Business Response /* (1000, 5, 2015/06/02) */
The customer has not contacted us directly since Liberty Fence completed the terms of resolution agreed upon between the customer, his attorney and Liberty Fence. The customer acknowledged to our office at the time of the original installation,...

that his grass was overgrown (approx 10" tall), making clean up virtually impossible. When our crew returned to complete the agreed upon items, we were to pick up large clumps of dirt, which we did, even though removing dirt is outside our contract (contract states $10 per hole fee to remove dirt.)
In the spirit of good faith we will agree to remove and/or rake out any large areas of dirt that may still be there, however, if the customer does not pay the balance of our invoice within 48 hours of this being completed we will be forced to turn this matter over to our attorney. We have had mutually agreed upon terms in the past with this customer, which were not honored by the customer.

Initial Business Response /* (1000, 5, 2015/06/02) */
The customer has not contacted us directly since Liberty Fence completed the terms of resolution agreed upon between the customer, his attorney and Liberty Fence. The customer acknowledged to our office at the time of the original...

installation, that his grass was overgrown (approx 10" tall), making clean up virtually impossible. When our crew returned to complete the agreed upon items, we were to pick up large clumps of dirt, which we did, even though removing dirt is outside our contract (contract states $10 per hole fee to remove dirt.)
In the spirit of good faith we will agree to remove and/or rake out any large areas of dirt that may still be there, however, if the customer does not pay the balance of our invoice within 48 hours of this being completed we will be forced to turn this matter over to our attorney. We have had mutually agreed upon terms in the past with this customer, which were not honored by the customer.