Liberty Ford Lincoln Canton LLC

We at Liberty Ford apologize for the experience [redacted] had with this salesperson That salesperson is no long with the company, and I as an officer of Liberty Auto Group had directed the General Manager of the store to reach out to [redacted] and take care of the charges for her lease turn in The General Manager was not aware of this situation and it appears that [redacted] had not been able to get her complaint up to him We are aware of it now and we will rectify this issue I do apologize for the inconvenience and issue

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me, the general manager took care of me and sent me an email today saying the bill had been taken care of. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

We at Liberty Ford apologize for the experience [redacted] had with this salesperson.  That salesperson is no long with the company, and I as an officer of Liberty Auto Group had directed the General Manager of the store to reach out to [redacted] and take care of the charges...

for her lease turn in.  The General Manager was not aware of this situation and it appears that [redacted] had not been able to get her complaint up to him.  We are aware of it now and we will rectify this issue.  I do apologize for the inconvenience and issue.