I've attached photos that show exactly how the floors looked when we completed them The customer signed the Aftercare & Warranty sheet (copy attached) where it states that steam mops and wet mopping with non-neutral cleaners will void the warranty After they complained of the dull floors they mentioned steam mops & mopping with soapy dish water This is the first customer we have had to complain of dulling floors after three days We have outstanding products & we use the exact same products for all customers We refinish restaurants, bars, school gyms, dance studios, large department stores & other high traffic floors without any issues or complaints To date, MrSandless has refinished floors for 110,happy customers worldwide (both commercial & residential) and we have refinished more than 2,floors from this location The issues the customer is having has nothing to do with our products or our refinishing process Whatever they did to the floors after we left is what affected the finish Please examine the photos
Revdex.com: At this time, I have not been contacted by MrSandless of Central & Southwest Ohio regarding complaint ID [redacted] #cccccc;">9/17/ [redacted] called and said that the business has not contacted her since they had made the offer of $ Regards, [redacted] ***
I've attached photos that show exactly how the floors looked when we completed them The customer signed the Aftercare & Warranty sheet (copy attached) where it states that steam mops and wet mopping with non-neutral cleaners will void the warranty After they complained of the dull floors they mentioned steam mops & mopping with soapy dish water This is the first customer we have had to complain of dulling floors after three days We have outstanding products & we use the exact same products for all customers We refinish restaurants, bars, school gyms, dance studios, large department stores & other high traffic floors without any issues or complaints To date, MrSandless has refinished floors for 110,happy customers worldwide (both commercial & residential) and we have refinished more than 2,floors from this location The issues the customer is having has nothing to do with our products or our refinishing process Whatever they did to the floors after we left is what affected the finish Please examine the photos
Revdex.com: At this time, I have not been contacted by MrSandless of Central & Southwest Ohio regarding complaint ID [redacted] #cccccc;">9/17/ [redacted] called and said that the business has not contacted her since they had made the offer of $ Regards, [redacted] ***