Lexington Consumer Advocacy Reviews (3)
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Lexington Consumer Advocacy Rating
Description: Legal Information Services
Address: 3315 US Highway 50, Silver Springs, Nevada, United States, 89429-9306
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I was misled, I don't even understand now what their services work. They called me about a payday loan I had with a huge interest rate, I was under the impression that I was paying them to pay back the payday loan without interest, since according to them, it was illigal. So I have shifted my monies to them and I am getting hounded 24/7 by this company and after telling them repeatedly to NOT call my work, they still are. My attempts to get in touch with Dylan or somebody are no good. I wished I would not have gotten involved with this company!
I texted [redacted] on 8/10/16 and told him I needed to hold off on my payment until my next payday. He told me that I would only be harming myself. Then I texted him on 8/11/16 and told him I could not have the money come out due to I had to pay my car insurance and it was more important. Dylan messaged me back this " Payment is not due until next Friday." Then I asked him " but I thought it was setup to come out tomorrow did you change the date." Dylan responded with "yes" I said "ok" Then Dylan came back with " I knew it was gonna be to short of notice so I didn't want us to hit your bank at the same time as them. moving it to nest week gives us more time to work together to fix your acct. and I told him Ok. Then the morning of 8/12/16 the money came out of my bank.Product_Or_Service: debt consolidation for payday loansDesired SettlementI want no further contact from the company and would like my money back.Business Response We apologize for the late response. However, we do strive for 100% customer satisfaction and we refund all clients when they ask. This customer was already refunded as requested last month:TRANSACTION VOID- same day as initial pull08/12/2016 02:05 PM Merchant: Lexington Doc Prep - (Boca Raton, FL)Date/Time: 08/12/2016 2:04:52 PM EDTTransaction ID: [redacted]Transaction Type: Card VoidAmount: 148.00Thank you for allowing us to handle this complaint.
I was happy with the help I received from the company. It took more than 3 months to stop all emails and calls from just one creditor. The 2 other creditors stopped contacting me within a month. By beginning of Sept, I have not received any calls or emails from any of the creditors included in the program.
Thank you very much. It is more peaceful, now, at work and at home.
Josie J[redacted]","pos-1