Lewis Cleaners

Response: [redacted] states she started a day trial and was immediately charged $This is not true [redacted] started a month premium full access membership to NewspaperArchive.com for $@ Oct 15, 3:AM UTCShe cancelled minutes laterShe requested, and was given, a full refund @ Oct 16, 4:AM UTC [redacted] has no reason to be dissatisfied with our service and no reason to file a complaintWe did EXACTLY as we say we will doWhen members subscribe we charge their card, as they agreed and as [redacted] agreed, $and provide immediate access to over million pages of historical newspapers and obituariesWe provide members with a day no questions asked full refund, and we did just that [redacted] Operations Manager Sent on: 10/25/1:52:PM Sent by:

Called the client to see what the problem was and he commented that he had already receive his item purchasedWhen we originally received Mr***'s chat message, we did ask to give it 10-business days for USPS to deliver the product and that if he did not receive his item, to please contact
us againHe did contact us again after that time and we re produced his item and shipped it againHe called yesterday 10/31/at about 11:PST at which at that time, the supervisor who had been taking care of his problem, was not available, but emailed him to notify him that we would UPS priority day his orderBut when called this morning, he mentioned that he'd received his order and apologized but also was thankful for the callIn return I did mention to him that I would email him my name and number and that he would like to place another order, he could let me know and we would ship it via UPS at no additional cost to himTo which he was happy and thankfulMr *** is correct when he mentioned that we did not have a number for customer service since our service is a chat serviceMr *** is a great person who I did find it a pleasure to talk to*** *** Customer Service General Manager NewsPaperArchive.com Sent on: 11/1/6:58:PM

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Response: [redacted] states she started a 7 day trial and was immediately charged $49.95. This is not true. [redacted] started a 6 month premium full access membership to NewspaperArchive.com for $49.95 @ Oct 15, 2017 3:50 AM UTC. She cancelled 6 minutes later. She requested, and was given, a full...

refund @ Oct 16, 2017 4:18 AM UTC. [redacted] has no reason to be dissatisfied with our service and no reason to file a complaint. We did EXACTLY as we say we will do. When members subscribe we charge their card, as they agreed and as [redacted] agreed, $49.95 and provide immediate access to over 300 million pages of historical newspapers and obituaries. We provide members with a 30 day no questions asked full refund, and we did just that. [redacted] Operations Manager Sent on: 10/25/2017 1:52:44 PM Sent by: 199.201.87.148