Let's Be Gothic

I placed an order on January 16th. It is now February 27th and three of the items have yet to even ship. I asked for a refund and to cancel, and they immediately printed labels so they could claim they "shipped" the items. That was 4 weeks ago and there has been no update on my "shipped" items other than the label was printed. Filed a complaint with ***, they lied and sent them the tracking numbers for the other items that WERE delivered, so I had to contact *** and show them the ample proof I had that the items had not shipped, let alone delivered. Thankfully *** opened the case again, so we'll see, but I got yet another email from LBG saying it's not their fault, it's the shipper, but the packages have not even been picked up yet!

I ordered about $25 worth of products from this website in September and never received the order. Even *** wasn't able to help with this situation and so I'm out the money, plus have a bad taste in my mouth about the company.