Leo's Heating & Air Conditioning

Review: I called PG&E (XXXXXXXXXX) to look at my water heater for not generating hot water. A technician came out to my house and disconnected heater connection because it was hazardous. He recommended a plumber to check on the pilot light because PG&E technicians are not authorized to repair or work on any sort of heating system and have to pay, but I asked for a plumber referral and they gave Leo's Heating & Air Conditioning PO Box 7901 Stockton, CA 95267 phone (209) 271-7873 and date of service was July 6, 2013. With the referral's plumber name Leo Loeurn and came out to relight my water heaters pilot light. I had hot water and out again the next day and out again the next time around. I called a few times and no hot water was out of the value. He came out a few times and same thing happened, pilot light turns off afterwards and finally on July 8, 2013 I paid him $175.00 to do the relighting. On the next succeeding weeks of July 8 thru the 24 of 2013, I kept calling him to repair my water heater but never responded on the phone or in writing all I ask of him is a refund of my check of $175.00 paid to him July 8, 2013, thus I who can least boast his job with guarantee. I cannot live in this house without a water heater to clean my aging body of 75 years of age.

I am anticipating help from your office and refer me to a reliable plumber who can do and guarantee the job and not exorbitantly charge me a fee that is so high.

Business

Response:

Business' Initial Response

My name is leo loeurn, I settle the case already, I give him back $175 in money order receipt #XXXXXXXXXXXX ON 8/20/13. NOW ALL I WANT FROM HIM IS MY PILOT ASSEMBLY THAT I PURCHASE AND INSTALL ON HIS WATER HEATER, CAN YOU HELP ME TO RECOVER IT? OR THIS IS JUST A ONE WAY DEAL FROM Revdex.com

Consumer's Final Response

This is in reference to Case ID #XXXXXXXX

It was resolved yesterday, 20 August 2013 with the contractor, [redacted] (Leo's Heater and Air Conditioning) refunding me a money order MoneyGram No. RXXXXXXXXXXXX for Dollar U.S. 175.00 for installing the wrong part on my Gas Water Heater.

Thank you very much for the assistance you have extended in my behalf.