Leo Massage Therapy Centre

This customers complaint was addressed directly to the customer on 416, see below: [redacted] Good Day Sorry for the late response we went through our emails and just noticed thisWe do not issue credit via [redacted] We can issue a check here for you, Please also we would need you to return card Best Regards Sal L [redacted] Athletic Director [redacted] The customer never responded to the e-mailWe can not issue a refund without getting back the sports complex card that has the funds on it alreadyIf we issue the refund without getting the card, not only would the customer get the refund but also still have the card with the funds active to still useThere is no way to deactivate the card without it being present at our businessPlease relay this info to the customer, as we want to resolve this complaint

This customers complaint was addressed directly to the customer on 4/[redacted]/16, see below: [redacted] Good Day Sorry for the late response we went through our emails and just noticed this. We do not issue...

credit via [redacted] . We can issue a check here for you,  Please also we would need you to return card .. Best Regards Sal L[redacted] Athletic Director [redacted] The customer never responded to the e-mail. We can not issue a refund without getting back the sports complex card that has the funds on it already. If we issue the refund without getting the card, not only would the customer get the refund but also still have the card with the funds active to still use. There is no way to deactivate the card without it being present at our business. Please relay this info to the customer, as we want to resolve this complaint.