Len's Auto Body Inc Reviews (4)
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Len's Auto Body Inc Rating
Address: 510 Jones Rd, Oceanside, California, United States, 92058
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[I'm not statisfied with their response at allDue to the fact that my vehicle was never hit and there is no damage on my vehicleWhy make a claim with insurance when there is no damage at all to that areaThere would clearly be damage if my vehicle was stuck by another vehicle; There would be a crack or dent or something to show that I was stuck but there is no damage whatsoever.]
Regards,
*** ***
The abovementioned complaint dated 10/13/was addressed on 8/21/The facts are as follows :- In July of Len's Auto Body repaired damage to rear
bumper.
August vehicle came back with damage to rear bumper again 3. Mrs *** wanted repairs covered under warranty
Along with a representative from the insurance company we explained
that the bumper had been hit and was not covered under warranty
In September we repaired Mrs***'s granddaughters vehicle and
another request to repair the bumper for free was made
We repair close to 3,vehicles per year and have no problem doing warranty workThis new damage is not covered under warrantyWe would gladly repair the bumper at our cost since Mrs*** does not want to make an insurance claim
Sincerely
*** ***
Co-owner
Dear ***,
The above-mentioned complaint was mediated two years agoAn independent, insurance collision repair expert examined the said rear bumper and determined the paint damage to be the result of an impact
I realize the damage is difficult to see as the plastic bumper flexes on impact then bounces back into shape
Len's Auto Body stands by their original offer
Kind regards,
*** ***
Co-owner