After contacting Ms [redacted] in June and obtaining the background and history on the compliant, we found the patient charge was inappropriate and have adjusted (canceled) the entire $charge, refunding Ms [redacted] the $cash payment she made at the time of service We verified with Ms [redacted] on June that she had received a refund check for $and also she is satisfied with the resolution and outcomePlease let me know if you need anything additional and have a wonderful weekendRegards, [redacted] ***Director of Practice OperationsSelf Medical Group [redacted] Suite ***Greenwood, SC
After contacting Ms [redacted] in June and obtaining the background and history on the compliant, we found the patient charge was inappropriate and have adjusted (canceled) the entire $charge, refunding Ms [redacted] the $cash payment she made at the time of service We verified with Ms [redacted] on June that she had received a refund check for $and also she is satisfied with the resolution and outcomePlease let me know if you need anything additional and have a wonderful weekendRegards, [redacted] ***Director of Practice OperationsSelf Medical Group [redacted] Suite ***Greenwood, SC