Lee's Carpet Outlet

Initial Business Response /* (1000, 8, 2015/09/30) */
***response has been scanned in and converted to text below (original document is available using the online complaint system)
To Whom It May Concern,
*** is signed up to receive her board meeting minutes via email and has been
for several yearsOn August 19, she emailed us stating she was not receiving her minutesWe responded and verified the email we have on file was correctShe noted that yes, it was correct and we informed her that she should check her spam folder as that is where emails may end up from time to timeWe also informed Mrs*** that if she for any reason did not receive her minutes that they are available to pick up a hard copy in the first floor book shelfWe also as a courtesy attached the last five months of minutes just in case she was unable to retrieve the past emails sent to her