MrSandy Hawthorne of RLH replaced a 28'year old water heater in my home on May 2, I firsat called to his attention that he charged me $more for the heater than its *** retail price, and he agreed to take $off,the bill
a couple months later the pilot light kept going outI made many calls and he did not come to the house and said he was on vacation and later told me to contact the manufacturer
Over the next several months I complained to the company, *** in *** *** ***., owned by ***, and they first told me to get a plumber to check the intake, which I did and there was no obstructionAfter the heater continued to need repeated lighting, they authorized the replacement of the burner unit, and sent the partThe problem of the pilot light going out continued
Finally, I called *** *** *** *** *** about putting on a high wind terminator capMr*** *** inspected the inside and outside installation a
MrSandy Hawthorne of RLH replaced a 28'year old water heater in my home on May 2, I firsat called to his attention that he charged me $more for the heater than its *** retail price, and he agreed to take $off,the bill
a couple months later the pilot light kept going outI made many calls and he did not come to the house and said he was on vacation and later told me to contact the manufacturer
Over the next several months I complained to the company, *** in *** *** ***., owned by ***, and they first told me to get a plumber to check the intake, which I did and there was no obstructionAfter the heater continued to need repeated lighting, they authorized the replacement of the burner unit, and sent the partThe problem of the pilot light going out continued
Finally, I called *** *** *** *** *** about putting on a high wind terminator capMr*** *** inspected the inside and outside installation a