Initial Business Response / [redacted] (1000, 12, 2014/10/08) */ Although the BTSC & IP Engineering departments were unable to determine if the problem was a Mediacom or customer related issue I have a requested [redacted] of credit to customers Mediacom accountAlso a technician is investigating the issue to resolve the causeA resolution should be determined and conculuded Respectfully [redacted] ***
Initial Business Response / [redacted] (1000, 12, 2014/10/08) */ Although the BTSC & IP Engineering departments were unable to determine if the problem was a Mediacom or customer related issue I have a requested [redacted] of credit to customers Mediacom accountAlso a technician is investigating the issue to resolve the causeA resolution should be determined and conculuded Respectfully [redacted] ***