LED Emergency Lighting Inc.

We have sent the customer a refund

Can I have the tracking number of the one you sent back?

The light stick was sent outYou should received it by now

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in
reference to complaint ID ***. I would like a refund of two items not received including any taxes paid, UVas well as LPBRACKET for a license plate holder. Once funds are received I will consider this closed and will be sure to never use LED Outfitters again.Sincerely,
*** ***

Your order wasn't received in fullIs that correct? Did you receive the lightbar? What is missing from the order? Why does the lightbar need to be replaceD?

At this time, I have been contacted directly by LED Outfitters regarding complaint ID ***, however my complaint has NOT been resolved because:
I have been contacted by LED outfitters and they are unwilling to honor their original offer to send out replacement lighting modulesThey
will not issue a RGA for the defective product and are less than cooperativein the customer service area
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

The customer has received a refund from his credit card company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedHowever the refund was gotten through filing a fraud complaint
with the credit card companyI did in fact get the refund that LED Outfitters is talking bout it just was not provided by themExtremely dissatisfied with there service but happy to be done with them
Sincerely,
***

The customer has worked out the problem and has received a replacement

What is the tracking number of the returned merchandise? We can take a look at it and refund it

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

What color modules are you missing? I can have them sent out

Revdex.com:I will accept business
response to the BOB, however, I have all emails saved and no response regarding this issue was ever sent to meI attempted multiple times to resolve issue and I was never told this informationInitially, business advised me that both items had shipped, until I provided tracking information showing otherwise.Also, the items I did receive do not function as described, and I have received no tech support regarding that issue
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

As per a email sent on april ** and may * customer was informed that the custom order light may take up to 10 businesses days to ship the light is scheduled to ship at the end of the week if they have ay other questions they can reach us at ###-###-####

I apologies for the delay. The warranty items will be sent today.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I need 8 yellow modules from them, sent to our address on file and would like a tracking number when shipped. After the parts have been received I will than like to close the complaint. This resolution has been promised several times before with no results. Please contact me with any questions.
Sincerely,
[redacted]

Customers order wasn't shipped until his check cleared. His order was shipped on Friday June [redacted] 2015 after the funds cleared.

Revdex.com:At this time, my complaint, ID [redacted] regarding LED Outfitters has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]

customer is waiting on one product which he was offered a refunded if he didnt want to wait customer said he would wait for it unfortanly it didnt come in as scheduled if he doesnt want to wait we can refund it