LeafFilter North of Tennessee

They came out and did what they said they would. I haven't seen so much water come out of our gutters in years! So far so good. The gentleman was nice and got the job done quickly. Will pass it along if anything changes but I don't think it will.

Nasville service for Chattanooga installation - We had Leaffilter installed in April 15, 2019. Our first problem was that after completing installation the installer told us we had a piece of rotting wood but that he had installed anyway. During the buy phase we had talked to salesman about the place as we were worried it might need replacing. The salesman said installers would stop and let us know if they found any rotting wood and would not install until we knew about problem. That didn't happen. Second problem came with first rain when water ran over gutters not through filters and into gutters. Why? Not sure but no doubt partly because gutter filters have caught all tree debris on top of gutters. We spent significant time talking to the salesman about the design "made to let debris blow/fall off and not collect on the guards." Techs came back out and assured correct installation. Next rain again more run off over side of house. More calls to service line with promises that someone will contact us. Lots of "concern" but no calls. Only after calling back and just holding until they find someone to answer do we get to talk to someone. Finally Nashville service manager comes out. After his inspection he says Leaffilter is installed correctly but just not working. We asked for correction to make product work correctly. Manager says he can't correct because installed correctly just not working. His solution is they will just keep debris cleared from gutters. When we pointed out we could get gutter cleaning service for less and we want a working product that we paid for he just said he understood but he can't help us. Michael the manager sent techs out to clean the gutters. They cleaned the one small section on the first floor garage but did not touch the gutters that are on the higher end of the house or the second story of the house. So now the gutter guards don't work and the company didn't clean the gutters. Horrible customer service and disgust that they aren't concerned with correcting issue at the local or national level. If 6 weeks of spring pollen/tree debris clogs filters what will the fall leaves do? It makes me sick with worry about what will happen in the fall.

2 reps came to home at 7pm. They said they would do a walk around the home to measure and come back in with estimate. I was in the bonus room overlooking driveway and saw them sitting in their vehicle grabbing their vapor out of each others hands and texting. Never measured perimeter to provide a quote and just came to front door with materials. They were told to leave.