Le Chateau

Initial Business Response / [redacted] (1000, 5, 2016/05/04) */ Contact Name and Title: Melanie - CS Manager Contact Phone: 1-888-532- Contact Email: [redacted] Dear ***, We will gladly assist you with your requestPlease contact our Customer Service department and provide the reference # [redacted] Your receipt information and contact information has already been registered since you requested this information from us on April 26th Our operational hours are Monday to Friday 9:00am to 5:00pm Thank you! Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/05/09) */ (The consumer indicated he/she ACCEPTED the response from the business.)

My brother showed up at this man's house to seal coat the driveway All the cars were In the street as requested,  he started blowing the property down and weed whacking the sides of the driveway to get the weeds out and the man came out of the house and walked to his car in the street and said...

to my brother look what you did  you put a dent in my car,  my brother said that the man was kneeling down to a certain spot by his car and my brother said how can I hit your car when I'm in the driveway how would you know to look in that very exact spot, my brother said he kept saying you're going to fix this I'm going to sue you so my brother called me to see what he should do,  he said to me I was nowhere near his car, he said that the man is looking at one spot on his car saying we did this I'm in the driveway not in the street.  I told my brother just to leave because the guy kept saying I'm going to sue you you're going to pay for this.  This man left a threatening message on my  Business line that we're going down and he has a lawyer at work that is going to sue us  and that we don't know who were messing with.  We take a lot of pride in what we do and in all my years of seal coating I have never had an issue like this.   Thank you[redacted]

Initial Business Response /* (1000, 5, 2016/05/04) */
Contact Name and Title: Melanie - CS Manager
Contact Phone: 1-888-532-4283
Contact Email: [redacted]
Dear [redacted],
We will gladly assist you with your request. Please contact our Customer Service department and provide the...

reference # [redacted].
Your receipt information and contact information has already been registered since you requested this information from us on April 26th 2016.
Our operational hours are Monday to Friday 9:00am to 5:00pm.
Thank you!
Initial Consumer Rebuttal /* (2000, 7, 2016/05/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 8, 2015/12/21) */
Contact Name and Title: [redacted]
Contact Phone: X-XXX-XXX-XXXX
Contact Email: [redacted]@lechateau.com
Please note that order # XXXXXXXXXXXXXXXX was successfully cancelled following the customers request on 12-02-2015.
Our Customer...

Service team also advised him via email that the cancellation was successful.
Thank you!