Le Baleux Skin Care

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to me Regards, [redacted]

I reviewed the response made by the business in reference to complaint ID ***, and find the resolution is satisfactory to me

Hi,Thank you for providing an order IDWe have fully refunded your order, and you will not be charged againYou should see the full refund back on your original form of payment within a couple business days. Sincerely,Craig T***Le Baleux Anti Wrinkle

Hi,We have fully refunded the customer for her purchase, which was her desired resolution. Please allow 3-5 business days for the refund to appear back on the original form of payment. Please let us know if there is anything else we can do to resolve the complaint. Sincerely,Craig T[redacted]Le...

Baleux Anti Wrinkle

Hi, We have fully refunded the customer for her purchase. We will also follow up with our customer service team to make sure we provide the best service possible in the future.  Sincerely,Craig T[redacted]Le Baleux Anti Wrinkle

[A default letter is provided here which indicates your...

acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I reviewed the response made by the business in reference to complaint ID [redacted], and find the resolution is satisfactory to me.
Regards,
[redacted]

Hi,We have sent a check to the customer for the full refund amount, which she should receive withing 5 business days (by 2/23). Please let us know if there is anything else we can do to resolve the complaint. Sincerely,Le Baleux Skin Care

HiThis complaint should not be associated with our company, as this is not a customer of ours. The order number he provided is in a different format than we provide, the prices he mentioned are different than we charge, and we searched our system using his provided contact info and were unable to...

find anything. We would be happy to help resolve this complaint in any way possible, and we are happy to provide whatever information necessary, but at this point there seems to be nothing else we can do since he is not our customer and we have never charged him previously in any way. We would recommend looking on the credit card billing statement for the company name that is charging you, and reaching out to them directly. Sincerely,Craig T[redacted]Le Baleux Skin Care